Services 2

 
 
 
  Excellent  
    
 Based on 27 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Ashley Scott 
 
2021-10-31
 
 
  
Excellent customer service and a pleasure to work with! We could not believe the thoroughness and attention to detail after booking Ocean Cleaning for a deep clean of our large tenement flat. We have since booked them on a weekly business and delighted with the service they provide! Highly recommended.
  
 
  
 
 
 
  
 
 
 Jacqueline Leitch 
 
2021-10-06
 
 
  
Worst cleaning company I have ever dealt with. Cleans were okay (nowhere near as thorough as my previous cleaner who unfortunately has retired) but the admin side of things was an absolute nightmare from the word go. The company was extremely bad at communication - I always had to email them numerous times before they would respond, leaving everything to the last minute so that I didn’t know whether I was coming or going. I requested for the same cleaner and gave the cleaner my key yet a week later, they sent a different cleaner and called to let me know that she couldn’t access my house (she didn’t have a key). More recently, I had rescheduled my clean which they had agreed to. Unfortunately they didn’t notify the cleaner, who subsequently accessed my property without authorisation when I was not in and carried out a clean which I did not request for nor require. They admitted they were at fault however subsequently went on to invoice me for the clean to which I emailed back to state that I shouldn’t been billed for a mistake that they had made. They refused to offer me the clean free of charge as they were adamant that they still carried out the clean, so offered me 50% reduction which is laughable. I paid it anyway and cancelled all my future cleans. I would also like to point out that the other reviews are likely to be fake as one of the reviews by a Pauline Murray is in fact their Business Development Manager who was responsible for dealing with my invoices! A very unprofessional company indeed. Avoid at all cost!

UPDATE!!!

After formally cancelling my scheduled cleans with Pauline (Business Development Manager) and requesting for my key to be posted back to me (to which the request was disregarded as I never did receive my key back), I have continued to receive email and text notifications of my upcoming cleans. I have chose to ignore these notifications. However, a cleaner turned up at my home today, ready to access my house (she had the key) and carry out a clean WITHOUT MY AUTHORISATION!! Thank goodness I was working from home as the whole family are self-isolating, and I was able to inform  the cleaner of the situation and get my key back! Unbelievable! I can’t believe how unprofessional and incompetent this company is! I only imagine that they would have tried to invoice me for the clean even though they would have accessed my property illegally to carry out a clean that I didn’t request for! I am so glad that I have managed to appoint another cleaning company - the service this new company provides is completely night and day compared to Ocean Cleaning!
  
 
  
 
 
 
  
 
 
 Chris Boyle 
 
2021-08-20
 
 
  
Since I've been using Ocean Cleaning, my experience has been top class. The full process is super slick and easy from a consumer point of view. A special mention to Amanda, my cleaner, who is very professional and a joy to invite into our home.
  
 
  
 
 
 
  
 
 
 Emma Milroy 
 
2021-08-10
 
 
  
Ocean always clean to a high standard and the staff are so friendly and a pleasure to work with! Professional and trustworthy, couldn’t recommend them enough!
  
 
  
 
 
 
  
 
 
 Aaron Hunter 
 
2021-08-03
 
 
  
Working with Ocean Cleaning has been a dream. I have never had to worry about the finished outcome or small details as everything is always finished to the highest standard on my property lets. The team are super professional, from the directors to the cleaning team they are very responsive and I look forward to continue work with them.
  
 
  
 
 
 
  
 
 
 Colette Baillie 
 
2021-08-03
 
 
  
Really good service and a cleaning company I would definitely use again 🌟
  
 
  
 
 
 
  
 
 
 Andrew Fleming 
 
2021-08-02
 
 
  
Was a pleasure to use Ocean last month for our end of tenancy cleaning. Super responsive and was organised last minute with no issue. Have used several times now. Great service 👌🏼
  
 
  
 
 
 
  
 
 
 Michael Kalirai 
 
2021-08-02
 
 
  
Great service. Great value. No hassle.

Scott and Caroline did an excellent job, and no mess. Our very grubby oven looked brand new again! Totally worth it. Would happily recommend for any cleaning work.
  
 
  
 
 
 
  
 
 
 M Lavery 
 
2021-06-25
 
 
  
Ocean has been a very good company to work with. Lyndsay the cleaner was a lovely young women with loads of energy and very efficient in carrying out my cleaning. I would highly recommended them.
  
 
  
 
 
 
  
 
 
 Malcolm Garden 
 
2021-06-04
 
 
  
Ocean Cleaning has provided excellent cleaning services to me. They were very responsive, professional and flexible while setting up a cleaner to take care of my apartment and the stairwell of my apartment building. Margaret Ann, my cleaner does an excellent job cleaning and always checks in with me before starting to see if there's anything specific that needs addressing. She's very positive and happy with her work and my neighbor's loves the cleaning job of the stairwell and the extra Covid protectionist brings. The cleaning charges are very reasonable for the work performed. I would recommend Ocean Cleaning services.